Numerous suggestions of Fair Guide users and advertisement customers encouraged Construct Data Publishers to prepare a relaunch of Fair Guide for 2008. Reducing the server response times by 35% is a top priority. This enormous improvement was already preceded by a 99.999% server availability in the beginning of December 2007.

A fast but user-friendly navigation of FAIRGUIDE by Construct Data Publishers enables simple yet customized and precise research of fair data.

The Construct Data staff created the Fairguide with a powerful search capability that can quickly locate target companies, organizers or fairs and trade shows using flexible search criteria.

All staff members of the Construct Data Publishers team focus on the highest level of customer satisfaction all the time.

For an increased customer satisfaction the Fair Guide is permanently improved not only through updated hardware but also by training of all Construct Data a.s. team members.

The Customer Relationship Department of Construct Data AS provides high-quality advise on the realization of your Integrated Website in Fairguide.

Information about fairs, organizers, and exhibitors, straightforwardly summed up and pleasingly presented in the web-that's what Fairguide offers to all internet users, says Construct Data Publishers a.s.'s Wolfgang Valvoda.

The online directory FAIR GUIDE is informing about 13.000 trade fairs and exhibitions worldwide. You can find the online directory of Construct Data a.s. at www.fairguide.com

To increase the usability the Construct Data Publishers staff focuses on 3 fundamental features:

• Efficiency
• Effectiveness
• Satisfaction

Concerning customer surveys the ConstructData Publishers team scored by improving all factors.

Due to the growing diversity of media and sales channels a listing in the worldwide directory Fairguide presented by Construct Data a.s. represents a further competitive advantage.

Users of Fair Guide by Construct Data Publishers are highly interested in finding information as fast as possible. In order not to interrupt the interaction with the users, the design team of ConstructData chose from the early beginning a conservative design. Load times which could be extremely minimized successfully in the last relaunch, play also a very important part for FairGuide users. But the most significant criteria is – without a doubt – the high-quality and up-to-date content of Fair-Guide.

With a massive restructuring of the customer service center Construct Data Publishers takes a further step to distinguish from the competitors. The importance of multi channel solutions as well as the improvement potential of the customer service is known very well to Wolfgang Valvoda. The decision to setup a new system in order to improve the satisfaction of both customers and staff has set the course for 2008.